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COVID 19 Office Protocols

August 31, 2020

COVID 19 Office Protocols

Dear Colleagues and Patients,

I want to thank you all for your continued patience and understanding during this difficult time. We were fortunate that the effect of COVID-19 was low in BC compared to other areas and hopefully there will be a continued decline in the presence of the virus. 

As announced by the Provincial Health Officer in May, dental offices are able to operate as part of the next phase of the re-openings. We know many of you have been tolerating toothaches and related dental issues so we are encouraged that we will be able to treat you to resolve these. 

We have been given guidelines from the College of Dental Surgeons of British Columbia which was written with the Provincial Health Officer and WorkSafe BC. We are following the guidelines in our return to practice.

We are making every effort to protect our patients.The necessary supplies (Personal Protective Equipment PPE) and equipment have been purchased and our staff are trained with our new protocols. The safety of our team and patients is the top priority and we are adapting to these new protocols. We started booking patients on June 1, 2020 and we had to modify our schedule to conform with the practice guidelines. We have allocated extra time to perform each procedure in the safest way possible and to allow extra time for the disinfection/sterilization procedures.

We are prioritizing true dental emergencies. We are screening the referrals to make sure we are seeing patients in pain that require root canal treatment. We ask you to be patient during this time as we have limited time slots available in our schedule due to the restrictions in the guidelines but we will do our best to meet your needs and see you resolve your toothache and/or infection.

I want to thank you all greatly for your ongoing patience during this time and with the changes that we all are enduring. We look forward to speaking with you and seeing you soon!!! 

Be safe and healthy.

Warm regards,

Dr. Mark Parhar and the Staff at Tri-City Endodontics
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